i-Tech’s Video With Amazulu is Live @ Cisco.com/smb

i-Tech's Video is Live @ Cisco.com/smb

Yes, that’s right i-Tech Support, Inc., is on the Cisco Systems website (www.Cisco.com/smb) in a High-Definition Video made by Cisco’s Video Team. This video showcases i-Tech’s Total Technology Services and a client of ours, Amazulu, Inc., which won a national competition, Make Mine a Million $ Business™ program to help women micro entrepreneurs build sustainable enterprises.

Make Mine a Million $ Business™ sponsor Cisco Systems, Inc., awarded up to $25,000 of Cisco Unified Communications and computer networking equipment along with consulting services from us.

An open checkbook from a company like Cisco Systems would be a technophile’s dream prize. But Claire (President of Amazulu, Inc.) and the rest of the amaZulu staff, like many people at other small businesses, are not necessarily experts in the latest communications technology. That’s why we were brought in to help accommodate the firm's growth and provide a competitive advantage.

What Did We Install For Them?

We ended up installing Cisco’s newest Unified Communications Express system, Cisco 7961 and 7941 IP multi-line desk phones and 7921 Wireless phone sets. The UC Express system included a built-in firewall for securing their Internet connection. Cisco 1242 wireless access points provide infrastructure that allows for seamless roaming through both of amaZulu’s new buildings, even the warehouses and showrooms. Employees can seamlessly roam anywhere and still have access to secure network applications. The new Cisco 7921 wireless phones allow full functionality for up to 6 phone lines so nobody is tied to a desk. Everyone can do their job from anyplace in the business.

As they moved into their new facilities, we gave them training on the new system. We also set-up our Total Technology Services over the entire system.

What Did Amazulu Think?

“The technical support we get from Jason Goldberg and his staff at i-Tech is unique in this industry. They are so quick to solve problems and time is money!” says Claire. “Once our new Internet and phone line was up, everything seemed to be plug and play with no hitches.”

For More Information about This Post

Go to: www.Cisco.com/smb and Prepare to be impressed.

Interested In Enhancing Your Current Network or Revising Your Entire Network Infrastructure?

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Sean J Avitable

Marketing Manager

i-Tech Support, Inc.

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Here's Why i-Tech Stands Out From The Rest...

At i-Tech our number one goal is to be a one-stop total technology support provider to all of our existing customers, leads, and prospects. With an onboard, high-skilled staff of Cisco, VM Ware, and Microsoft Certified staff we have the assets, partnerships, and expertise to conquer any business technology projects. There are no other partners in Central Florida that even compares to what we have to offer to the Small and Medium Businesses. Whether you are looking to enhance your current network...or if You are looking to build your network from the ground up, We Have You Covered.

Let Us Be Your IT Department!

Our Signature Managed Services Plans Fit ANY Budget
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Call Us Now (407-265-2000 x 236) or Email Us (info@i-techsupport.com) and schedule a Cisco Unified Communications Demonstration in our office or at yours, whichever is convenient to you. Why would you want to experience a Cisco UC Demonstration?

Well just to mention a few reasons...

1. Organizations using unified communications clients saved an average of 32 minutes daily per employee because presence technology enabled staff to reach one another on the first try.

2. Use of softphones resulted in an average savings of $1,727 per month in cell phone and long distance charges. Mobile workers also saved 40 minutes each day, enjoyed greater business communications convenience, and generated annual productivity gains of 3.5 days per year through business continuity impact.

3. Organizations using unified messaging reported that employees saved 43 minutes per day from more efficient message management while mobile workers saved 55 minutes per day.

4. Companies using integrated voice and Web conferencing reported a 30 percent reduction in conferencing expenses (by making integrated conferencing capabilities available in-house and on-network) and an average savings of $1,700 per month in travel costs.

...Call Us Now and Experience Cisco Unified Communications in a FREE Demonstration in our Office or Yours - I can be reached directly at (407)-265-2000 x 236 or via email by clicking here.

I personally look forward to hearing from you soon!

Have a great week!

Best Regards,

Sean J Avitable
Marketing Manager ▪ ISAM ▪ HDC
i-Tech Support, Inc.
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e: sean.avitable@i-techsupport.com
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linkedin: www.linkedin.com/in/seanavitable

Whats with Vista?

Alot of my clients have been asking me about Microsoft’s Vista operating system…”What’s the deal with Vista?” “Why don’t we install it for our business clients yet?” “How could Microsoft have screwed up so badly with the first major upgrade to their OS in years?!”

Vista does not work well on business networks at this time. My personal experience has been that business software applications, especially legacy applications that people still need to run in their business, are not playing well with Vista. This also goes for legacy hardware. Much of the installed hardware either does not have Vista drivers or requires a driver upgrade to work on Vista. That's why most IT departments are not excited about converting to Vista and just staying with XP for now.

There are some reasons that new hardware and applications are not completely certified and running on Vista. Microsoft implemented a new policy for software writers and hardware manufacturers where they would submit their stuff for a formal certification/testing process to Microsoft before releasing anything new. This is very well-intended and would solve a lot of the ongoing issues that we have made money solving for our clients over the years. The process started taking too long as Microsoft did not have the resources to keep up with the process in a timely manner. So the other companies did not wait for formal certification to release their new products. I think that the certification process is still in place, just not implemented as originally intended.

If you are a consumer, it is easy to buy a new Vista machine, load the latest and greatest Quicken, i-Tunes, video games, etc. You buy yourself a new multi-function printer/scanner/fax, hook it up to the Vista machine and you're off and running. Most businesses neither cannot, nor want to do a wholesale replacement of every piece of hardware and software on their networks. So Vista will get adopted gradually and that is why Microsoft has been forced to extend the lifespan of XP.

BTW, there is a new service pack, SP3 for XP, that came out last month. Microsoft had no intention of ever releasing another service pack for XP. Microsoft was forced by the market to incorporate some of Vista's features into XP, included in SP3.

Bottom line - Vista was not adopted immediately, as Microsoft had hoped would happen. But it will take over gradually, as equipment and software gets upgraded over time.

I hope this helps shed some light on the issue for you.

Richard Vaughn
Vice President
i-Tech Support, Inc.
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