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About Us

We’re business leaders and industry professionals that design, acquire, deploy and optimize technology solutions to help businesses achieve more.

All about the People

For over 25 years, everything we do has been centered around our clients and their business goals. We believe that technology should be a tool for growth and innovation, but first and foremost, we are passionate about ensuring the people and businesses we serve thrive.

We love technology and its transformative power, but what drives us most is supporting the businesses, people, and communities around us. Our commitment to excellence means we take the time to understand our client’s unique challenges and craft solutions that help them succeed—today and into the future.

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The Core Values We Live By

Recognition Awards

Meet The Leadership Team

Chief Executive Officer

Armando Huerta

Armando Huerta is an accomplished executive, renowned for integrating a solid engineering foundation with strategic business acumen, an expertise honed through an MBA at Rice University and a dynamic career beginning in the energy sector. His adept transition into the IT industry has seen him excel in technical sales, procurement, supply chain management, and mergers & acquisitions, making significant contributions to both the industrial and professional services sectors. At i-Tech, Armando's prowess in driving innovation at the juncture of technology and business strategy is evident. He leads the charge in the ERP and IT MSP verticals, seamlessly blending technology with business processes and championing a 'People First' philosophy. This approach not only embeds our core values across the company but also cultivates a culture where client success is paramount, reinforcing i-Tech's standing as a trusted IT partner.

Armando's visionary leadership extends beyond traditional management; it's about fostering partnerships, achieving tangible outcomes, and nurturing a culture of continuous enhancement and creativity. Under his guidance, i-Tech remains at the forefront of IT innovation, empowering clients to thrive in a dynamic digital landscape. His commitment to continuous learning and professional development ensures that i-Tech and its clients are consistently at the cutting edge. More than fostering business growth, Armando's leadership makes a profound and lasting impact on the community and the industry at large.

Education Technology Managing Director

Evelyn McCulloch

Evelyn McCulloch is the Director of Educational Technology at i-Tech Support, Inc. in Orlando, FL and has the joy of supporting teachers throughout Florida. She loves collaborating with schools in order to build a positive digital culture, increase efficiency for teaching and learning, and provide responsive professional development. She is committed to coaching educators toward opportunities for development wherever they are along the growth mindset continuum with implementing digital tools for learning. She is a Google for Education Certified Trainer, an Apple Teacher, and a Canvas Certified Educator.

She brings ten years of experience as an educator and teacher leader in local and global classrooms including Park Maitland School and The International School of Beijing, China. In addition, Evelyn serves on the Board of Directors for Konekte Haiti, a non-profit organization that empowers teachers and students in Haiti for a globally connected future.

Born and raised in Boston, Massachusetts, Evelyn moved to Pennsylvania for college and graduate school. She earned a B.S. in Elementary Education K-6 from Lancaster Bible College, an Instructional I Certificate from Pennsylvania, ACSI Standard Certificate for K-8 and further worked toward a M.Ed. at Millersville University of Pennsylvania. In addition to having a teaching certificate in Pennsylvania, Evelyn also holds a Professional Florida Teacher Certification.

Evelyn has been a conference presenter at FETC Future of Education Technology Conference, FCIS Florida Council of Independent Schools Conference, LLI Lausanne Learning Florida, Adobe and Flipgrid #StudentVoice is Magic Summit, and the Orlando Learning Summit featuring G Suite for Education.

Evelyn is married to her college sweetheart, David, and together they have two teenage daughters and one son all adopted through the foster care system of Central Florida.

Chief of Staff

Taz Ridgely

As Chief of Staff at i-Tech, Taz partners with team leads across the business to carry out strategic initiatives. His primary focus is developing and implementing scalable systems and processes that ensure i-Tech remains responsive to evolving customer needs. He brings curiosity, analytical rigor, and energy to this cross-functional role, and is at his best helping others achieve their goals.

Taz graduated from the University of Virginia where he studied Finance and French. Outside of work, he enjoys spending time with his partner, outdoor adventures with friends, running, and home cooking.

Vice President of Administration

Christina Vargas

Christina Vargas is the Vice President of Administration at i-Tech Support. In this role, she wears multiple hats overseeing daily administrative functions, as well as accounting, marketing development, human resources, and assisting the operations and sales teams. She works closely with the President of i-Tech on strategic planning and initiatives.

For Christina, influencing positive change and growth is the most rewarding part of the role. Before joining i-Tech, Christina was an Accounts Payable Manager at Family Services of Metro Orlando, where she was responsible for overseeing state funding for foster and adoption care.

During this time she sat on a board to design and implement the state’s automated child welfare information system. Previously, she was a Store Manager for The Limited Stores, where she was responsible for recruiting employees, sales targets, sales performance, inventory control, and scheduling.

She attended Valencia College and the University of Central Florida; majoring in Finance. She also pursued extensive learning in law, science and economics. Well-rounded with a heart of a doctor, soul of a scientist, mind of a mathematician, and passion of an artist; she provides a balanced perspective and helps foster a positive work environment.

Outside of the office, Christina enjoys art, history, reading, learning, family time and traveling with her husband.

VIce President of Operation, IT Services

Micah Trudell

Micah Trudell is the Vice President of Operations at i-Tech Support, Inc. Micah has over twenty years of experience in technology and leadership roles. He is passionate about employee and customer relationships. Micah is a Microsoft Certified Professional and also has the following Certifications: A+, Server +, MCITP-SA, and MCTS. Micah’s strengths include strong managerial and IT oversight to drive value to i-Tech and the clients we support. He is responsible for the overall client success. Micah was originally from upstate New York where he started his career in technology. He transitioned into HR and Leadership roles at his job at 3Wire and later relocated his family to Florida in 2011 to join the i-Tech Team.
Executive Vice President, ERP Division

Kurt Bauer

Kurt Bauer is the Executive Vice President of Software & Consulting at i-Tech Support, Inc. Kurt has over 20 years of technical experience designing, implementing and supporting enterprise software and business systems in a variety of industries, including finance, retail, service and technology. For the past eleven years Kurt has been instrumental in helping organizations grow their business by implementing ERP software solutions. He currently holds ERP consulting certifications in both Acumatica and Sage ERP X3.

Born and raised in Ohio, Kurt attended Miami University in Oxford, OH, earning a Bachelor of Business Administration with focuses in Management Information Systems and Computer Information Systems. After graduating, he expanded his business knowledge and expertise by working with small technology startups and large corporations. Kurt also has experience as a small business owner, after running his own business for several years. Kurt’s diverse background of experience and business ownership has accredited him with a unique ability to match the unique needs of an organization to a strategic software solution. This unique ability is instrumental to his daily consulting and support services.

Managing Director, ERP Division

Frank Fiorentino

Frank Fiorentino is the Managing Director of Software & Consulting at i-Tech Support, Inc. Frank earned his bachelor’s degree from Binghamton University and a master’s degree from the Pace University Lubin School of Business. Frank is an inactive Certified Public Accountant and spent over 11 years working in the Big 4 focusing on financial audit, mergers and acquisitions and advisory consulting services. In this capacity he served organizations spanning various industries including software, manufacturing, services, financial services, and distribution. Frank also served in various financial leadership roles after his tenure in public accounting.

Frank joined i-Tech in early 2017 and is fully dedicated to company's Acumatica ERP practice. In addition to leading implementations, he is focused on providing best-in-class client service and ensuring the success of all client engagements.

Outside of the office, Frank lives an active lifestyle consisting of physical fitness, competitive cycling, travel and spending time with family and friends.

Vice President of Growth, IT Services

Aaron Puckett

As the Vice President of Growth, Aaron leads a team of highly talented, knowledgeable, and driven professionals who deliver value to clients across all industries.

Our mission is to help our clients achieve their goals, overcome IT and technology challenges, and defend against ever-evolving cyber and security threats with best-in-class solutions and support. His team owns adding, retaining, and growing client relationships.

Aaron attended the University of Central Florida and holds a Cyber Defense Professional Certification. He resides in the Orlando area and enjoys spending time with his wife and four children. He also enjoys hobbies such as cooking, diving, and fishing.

25
years in business
Company Headquarters

2711 Rew Circle Ocoee, FL 34761

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(888) 298-9696

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100
Implementation Success
165
Supported on Acumatica
500
Across a wide array of industries that we’ve served

Areas We Serve

Orlando

With over 25 year serving the greater Orlando area, our local team is ready to help your organization reach its full potential
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Tampa

We have a local team of experts and with our HQ near by, we are ready to help you thrive
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Miami

Local team with the support of our staff in Central Florida
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Jacksonville

Let’s grow together and bring the experience if i-Tech Support to you business

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Fort Lauderdale

We have a local team of experts and with our HQ near by, we are ready to help you thrive
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Helping businesses thrive with Acumatica

We are active in all of US states, 5 countries including Canada, the English speaking Caribbean.
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What do you get by working with us

Your Next Steps

1

Discovery:

We get to know your business
2

Strategy:

We tailor a solution
3

Implement:

We deploy and test
4

Support:

We never leave the relationship as an extension of your team