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Managed and Co-Managed IT Services

A Full IT Team at a Fraction of the Cost of In-House Staff

Is your current IT services model or provider holding your business back? Slow response times, reactive support, and inconsistent processes can drain your resources and hinder your growth more than you realize.

Elevate your business with a proactive, mature IT operation. By transforming your technology into a growth-enabling platform, you can turn an operational expense into a strategic investment that drives profitability.

Prevention > Reaction

We shift your focus from reacting to IT issues to proactively planning for the future, implementing strategic solutions that prevent problems before they arise.

Improved Cybersecurity

We fortify your cybersecurity by deploying over a dozen layered defenses, ensuring robust protection against evolving threats.

Grow With Technology

We empower your business to embrace cloud technology and other innovations, streamlining operations and giving you a competitive edge.

  • Yes, we have implemented this process
  • No, we have not implemented this process
  • I’m not sure if we’ve implemented this process

Question:

Can you confirm that a real person has tested your backups in the last 30 days with a detailed report?

Relying on technology to “just work” or trusting automated backup reports can lead to costly mistakes. Organizations with mature IT practices conduct manual backup tests at least once a month to ensure their systems will perform when needed.

Co-Managed IT Support

Unmatched Value with an Award-Winning Team

While your internal IT team handles daily technical support, challenges like vacations, unexpected absences, or high demand can sometimes leave them stretched thin.

That’s where we come in. Our dedicated team of engineers is always ready to step in and provide immediate support, ensuring your business runs smoothly without interruption.

Enhance Your IT Team While Reducing Costs

For small and mid-market businesses, maintaining a 1:20 ratio of full-time IT staff to total employees is often required to meet all IT and cybersecurity needs. But staffing in-house isn’t your only option.

With co-managed IT, we collaborate with your existing team, seamlessly sharing responsibilities and leveraging our enterprise-grade management platform. This partnership gives you the strength of a full IT team without the full-time overhead.

  • Lower Licensing Costs Thanks to our purchasing power, we can offer top-tier cybersecurity, productivity, and backup solutions at a fraction of your current costs—often with better quality.
  • Streamlined Operations We equip your IT team with standardized procedures and advanced support platforms, helping streamline operations and enhance the end-user experience.
  • Divide and Conquer Our team partners with yours to share responsibilities, ensuring IT projects and initiatives stay on track without sacrificing critical tasks like cybersecurity.
  • Unparalleled Cybersecurity Our multi-layered defense strategy, powered by machine learning, safeguards your business from a wide range of attack vectors with cutting-edge solutions.
  • Unlimited Technical Support Whether it’s basic troubleshooting or expert network and server assistance, our team is available 24/7/365 to handle any technical emergency, ensuring your business stays up and running.
  • Consistency Through A.I. Utilizing state-of-the-art artificial intelligence systems brings unmatched consistency and speed to your operations, streamlining your technology for maximum efficiency.
  • Unparalleled Cybersecurity With a defense-in-depth approach, we use cutting-edge, machine-learning-powered solutions to protect your business from a wide array of cyber threats.
  • Refined Processes for Your Business Our proven processes streamline essential IT tasks like employee onboarding, offboarding, and equipment refreshes, all tailored specifically to your unique business needs.

Our Process

Design

We start by aligning with your business goals and objectives. From there, we craft a customized set of managed IT services and provide a formal scope of work for your review and approval.

Implement

We develop a strategic project plan, follow a rigorous set of standard operating procedures to implement the solutions, and train your staff on all updates and changes.

Manage

We proactively maintain your technology, perform routine audits to ensure everything is operating smoothly, and help you plan for future technology advancements.

Our Capabilities

We are your single-source partner for all the technology required to run a modern business. Whether you need assistance managing and maintaining your existing IT systems or are ready to modernize your infrastructure with new technologies, we provide the solutions and strategy to support your growth.