A Full IT Team at a Fraction of the Cost of In-House Staff
Is your current IT services model or provider holding your business back? Slow response times, reactive support, and inconsistent processes can drain your resources and hinder your growth more than you realize.
Elevate your business with a proactive, mature IT operation. By transforming your technology into a growth-enabling platform, you can turn an operational expense into a strategic investment that drives profitability.
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Prevention Over Reaction:
We shift your focus from reacting to IT issues to proactively planning for the future, implementing strategic solutions that prevent problems before they arise.
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Improved Cybersecurity
We fortify your cybersecurity by deploying over a dozen layered defenses, ensuring robust protection against evolving threats.
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Grow With Technology
We empower your business to embrace cloud technology and other innovations, streamlining operations and giving you a competitive edge.
- Yes, we have implemented this process
- No, we have not implemented this process
- I’m not sure if we’ve implemented this process
Question:
Can you confirm that a real person has tested your backups in the last 30 days with a detailed report?
Relying on technology to “just work” or trusting automated backup reports can lead to costly mistakes. Organizations with mature IT practices conduct manual backup tests at least once a month to ensure their systems will perform when needed.
Co-Managed IT Support
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Enhance Your IT Team While Reducing Costs:
For small and mid-market businesses, maintaining a 1:20 ratio of full-time IT staff to total employees is often required to meet all IT and cybersecurity needs. But staffing in-house isn't your only option.
With co-managed IT services, we collaborate with your existing team, seamlessly sharing responsibilities and leveraging our enterprise-grade management platform. This partnership gives you the strength of a full IT team without the full-time overhead.
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Unmatched Value with an Award-Winning Team:
While your internal IT team handles daily technical support, challenges like vacations, unexpected absences, or high demand can sometimes leave them stretched thin.
That’s where we come in. Our dedicated team of engineers is always ready to step in and provide immediate support, ensuring your business runs smoothly without interruption.
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Lower Licensing Costs:
Thanks to our purchasing power, we can offer top-tier cybersecurity, productivity, and backup solutions at a fraction of your current costs—often with better quality.
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Streamlined Operations:
We equip your IT team with standardized procedures and advanced support platforms, helping streamline operations and enhance the end-user experience.
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Divide and Conquer:
Our team partners with yours to share responsibilities, ensuring IT projects and initiatives stay on track without sacrificing critical tasks like cybersecurity.
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Unparalleled Cybersecurity:
Our multi-layered defense strategy, powered by machine learning, safeguards your business from a wide range of attack vectors with cutting-edge solutions.
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Unlimited Technical Support:
Whether it’s basic troubleshooting or expert network and server assistance, our team is available 24/7/365 to handle any technical emergency, ensuring your business stays up and running.
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Consistency Through AI:
Utilizing state-of-the-art artificial intelligence systems brings unmatched consistency and speed to your operations, streamlining your technology for maximum efficiency.
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Refined Processes for Your Business:
Our proven processes streamline essential IT tasks like employee onboarding, offboarding, and equipment refreshes, all tailored specifically to your unique business needs.
Our Process
Design
We start by aligning with your business goals and objectives. From there, we craft a customized set of managed IT services and provide a formal scope of work for your review and approval.
Implement
We develop a strategic project plan, follow a rigorous set of standard operating procedures to implement the solutions, and train your staff on all updates and changes.
Manage
We proactively maintain your technology, perform routine audits to ensure everything is operating smoothly, and help you plan for future technology advancements.
Our Capabilities
We are your single-source partner for all the technology required to run a modern business. Whether you need assistance managing and maintaining your existing IT systems or are ready to modernize your infrastructure with new technologies, we provide the solutions and strategy to support your growth.
Technical Support (Redirect to relevant pages)
- Cybersecurity
- Cloud Computing
- Backup & Recovery
- Procurement
Is the Lack of IT Processes Holding You Back?
Many IT teams excel at “putting out fires,” but often struggle to implement the processes and proactive measures needed to stay ahead of rapid technological changes. Take our free IT Maturity Assessment to identify opportunities for improvement and elevate your business.
What’s My IT Maturity Score? (Recreate this form & CTA)
Partner with Orlando’s Trusted Managed and Co-Managed IT Services Provider
With Managed IT Support and Co-Managed IT Services from i-Tech Support, your business gains a strategic technology partner dedicated to reducing downtime, enhancing security, and optimizing efficiency. Contact us today and let’s build a future-proof IT strategy together!
