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Managed and Co-Managed IT Services

A Full IT Team at a Fraction of the Cost of In-House Staff

Is your current IT services model or provider holding your business back? Slow response times, reactive support, and inconsistent processes can drain your resources and hinder your growth more than you realize.

Elevate your business with a proactive, mature IT operation. By transforming your technology into a growth-enabling platform, you can turn an operational expense into a strategic investment that drives profitability.

Prevention > Reaction

We shift your focus from reacting to IT issues to proactively planning for the future, implementing strategic solutions that prevent problems before they arise.

Improved Cybersecurity

We fortify your cybersecurity by deploying over a dozen layered defenses, ensuring robust protection against evolving threats.

Grow With Technology

We empower your business to embrace cloud technology and other innovations, streamlining operations and giving you a competitive edge.

Co-Managed IT Support

  • Enhance Your IT Team While Reducing Costs

    For small and mid-sized businesses, maintaining the recommended 1:20 IT staff-to-employee ratio can be challenging. Our Managed and Co-Managed IT Services give you flexible support—whether you need a fully outsourced solution or extra hands for your internal team—backed by enterprise-grade tools and 24/7 expertise.

  • Consistent Coverage from an Award-Winning Team

    While your internal IT team manages daily support, vacations, absences, or sudden demand can leave gaps. That’s where we come in—our engineers are ready to step in whenever needed to keep your business running without disruption.

  • Better Tech for Less Thanks to our purchasing power, we can offer top-tier cybersecurity, productivity, and backup solutions at a fraction of your current costs—often with better quality.
  • Streamlined Operations We equip your IT team with standardized procedures and advanced support platforms, helping streamline operations and enhance the end-user experience.
  • Divide and Conquer Our team partners with yours to share responsibilities, ensuring IT projects and initiatives stay on track without sacrificing critical tasks like cybersecurity.
  • Unparalleled Cybersecurity Our multi-layered defense strategy, powered by machine learning, safeguards your business from a wide range of attack vectors with cutting-edge solutions.
  • Unlimited Technical Support Whether it’s basic troubleshooting or expert network and server assistance, our team is available 24/7/365 to handle any technical emergency, ensuring your business stays up and running.
  • Consistency Through AI Utilizing state-of-the-art artificial intelligence systems brings unmatched consistency and speed to your operations, streamlining your technology for maximum efficiency.

Our Process

Design

We start by aligning with your business goals and objectives. From there, we craft a customized set of managed IT services and provide a formal scope of work for your review and approval.

Implement

We develop a strategic project plan, follow a rigorous set of standard operating procedures to implement the solutions, and train your staff on all updates and changes.

Manage

We proactively maintain your technology, perform routine audits to ensure everything is operating smoothly, and help you plan for future technology advancements.

Our Capabilities

We are your single-source partner for all the technology required to run a modern business. Whether you need assistance managing and maintaining your existing IT systems or are ready to modernize your infrastructure with new technologies, we provide the solutions and strategy to support your growth.

Can you confirm that a real person has tested your backups in the last 30 days with a detailed report?

Relying on technology to “just work” or trusting automated backup reports can lead to costly mistakes. Organizations with mature IT practices conduct manual backup tests at least once a month to ensure their systems will perform when needed.

  • Yes, we have implemented this process
  • No, we have not implemented this process
  • I’m not sure if we’ve implemented this process

Partner with a Managed IT Team You Can Rely On

Many internal IT teams are great at handling day-to-day issues but often lack the time or resources to stay ahead of evolving technology demands.

At i-Tech Support, we go beyond break-fix solutions—we become a true extension of your team. Together, we’ll build an IT foundation that supports your long-term goals, scales with your growth, and protects your business from risk.

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