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Managed and Co-Managed IT Services in Miami

A Full IT Team at a Fraction of the Cost of In-House Staff

Is your current IT services provider slowing your business down? Long response times, reactive support, and inconsistent IT management can drain resources and hinder productivity.

Transform your technology into a growth enabler rather than just an operational expense. Our Managed and Co-Managed IT Services help Miami businesses leverage IT to improve efficiency, security, and scalability.

  • From Reactive to Proactive IT We help shift your IT approach from constant troubleshooting to strategic planning, preventing issues before they arise.
  • Enhanced Cybersecurity With multi-layered defenses, we protect your business from evolving cyber threats, keeping your data and operations secure.
  • Technology That Scales with You We assist businesses in adopting cloud technology and automation, ensuring seamless growth and increased efficiency.

Are Your Backups Truly Secure?

Has your backup been manually tested in the last 30 days?

Trusting automated reports alone can be risky. Mature IT organizations manually verify backups at least once a month to guarantee data recovery in case of an emergency.

  • Yes, we test backups regularly.
  • No, we haven’t implemented this process.
  • I’m not sure if our backups are secure.

Co-Managed IT Support

Enhance Your IT Team Without Increasing Costs

For small and mid-sized businesses, keeping a 1:20 ratio of IT staff to employees is often recommended to meet cybersecurity and operational needs. However, hiring a full team in-house isn’t always feasible.

Our Co-Managed IT Services offer a hybrid approach, allowing your internal IT staff to partner with our experts while leveraging enterprise-grade technology and management tools.

Why Miami Businesses Choose Our Co-Managed IT Services

  • Stronger IT Without Overhead Costs Your internal IT team handles daily operations, while we step in during high-demand periods, vacations, or emergencies to ensure uninterrupted service.
  • Lower Licensing and IT Costs Through our bulk purchasing power, we help businesses secure enterprise-grade cybersecurity, productivity, and backup solutions at reduced costs.
  • Optimized IT Operations We equip your IT team with standardized processes and support tools, ensuring consistency and improved end-user experiences.
  • Shared IT Responsibilities We work alongside your IT staff to divide workloads efficiently, preventing cybersecurity tasks and critical projects from being neglected.
  • Advanced Cybersecurity Solutions Our multi-layered security strategy integrates AI-driven threat detection, protecting businesses from ransomware, phishing, and other cyber threats.
  • 24/7/365 Technical Support From troubleshooting to complex network management, our team is available around the clock to keep your business running smoothly.
  • AI-Powered IT Management Our AI-driven automation ensures faster resolutions and improved consistency, streamlining IT operations and boosting productivity.
  • Refined IT Processes We establish proven IT procedures for onboarding, offboarding, and hardware upgrades, aligning them with your business needs for seamless IT management.

Our Process

Design

We align with your business objectives and craft a customized IT services plan, outlining a clear scope of work for your approval.

Implement

Our team executes a strategic IT transformation plan, follows industry best practices, and trains staff to ensure smooth adoption.

Manage

We proactively maintain your IT infrastructure, conduct regular audits, and help you plan for future technology advancements.

Comprehensive IT Solutions for Your Business

We are your single-source IT partner, whether you need ongoing IT management or a complete technology overhaul. Our expertise covers:

Is a Lack of IT Strategy Slowing Your Growth?

Many IT teams excel at solving immediate problems but lack the resources to implement long-term strategic improvements. Take our free IT Maturity Assessment to pinpoint opportunities for IT enhancement.

What’s Your IT Maturity Score?

Partner with Miami’s Leading Managed and Co-Managed IT Services Provider

With Managed IT Services and Co-Managed IT Support from i-Tech Support, your business gains a strategic technology partner dedicated to reducing downtime, enhancing security, and maximizing efficiency.

Contact us today to build a future-proof IT strategy for your business!