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Managed and Co-Managed IT Services in Orlando

A Full IT Team at a Fraction of the Cost of In-House Staff

Is your current IT provider slowing you down? Delayed response times, reactive support, or inconsistent systems, your growth suffers more than you think.

Elevate your Orlando business with proactive IT strategy built to drive performance. By transforming your technology into a growth-enabling platform, you can turn an operational expense into a strategic investment that drives profitability.

  • Think Proactive, Not Reactive We take the guesswork out of IT. Our team shifts your business from a reactive support model to a proactive technology plan — implementing systems and safeguards designed to stop problems before they start.
  • Improved Cybersecurity Your business is protected by more than just a firewall. Our layered defense model provides multiple points of protection across your entire infrastructure—helping you stay ahead of evolving cyber threats.
  • Scale With Smart Technology The right tools can transform your operations. We help Orlando businesses embrace cloud services and advanced technologies to simplify workflows, empower users, and gain a long-term competitive edge.
  • Yes, we have implemented this process
  • No, we have not implemented this process
  • I’m not sure if we’ve implemented this process

Question:

Can you confirm that a real person has tested your backups in the last 30 days with a detailed report?

Relying on automation or hoping your backups work can lead to disaster. Mature IT environments include manual backup testing at least once a month, ensuring systems are recoverable when you need them most.

Co-Managed IT Support in Orlando

  • Enhance Your IT Team While Reducing Costs

    Most small and mid-sized businesses require a 1:20 ratio of IT staff to employees. But hiring a full in-house team is expensive. With Co-Managed IT, we supplement your internal staff with our enterprise-level expertise and tools, enhancing your team’s capacity without the full-time overhead.

  • Consistent Coverage from an Award-Winning Team

    When internal IT teams are short-staffed—whether due to vacations, sick days, or high demand — we’re ready to jump in. Our engineers provide on-call support to keep your operations running smoothly.

  • Better Tech for Less Thanks to our purchasing power, we can offer offer best-in-class cybersecurity, backup, and productivity solutions — often at lower costs than what you're paying now.
  • Streamlined Operations We equip your IT team with structured processes and advanced platforms to streamline key tasks — like onboarding, offboarding, and equipment refreshes, ensuring smoother operations for both users and internal teams.
  • Divide and Conquer Our team partners with yours to share responsibilities, ensuring IT projects and initiatives stay on track without sacrificing critical tasks like cybersecurity.
  • A-Level Cybersecurity Our intelligent, AI-enhanced threat defense system protects your infrastructure from a wide range of attack vectors—keeping your business secure 24/7.
  • Unlimited Technical Support Whether it’s basic troubleshooting or expert network and server assistance, our team is available 24/7/365 to handle any technical emergency, ensuring your business stays up and running.
  • Consistency Through AI We’ve perfected our workflows for onboarding, offboarding, device refreshes, and more—all customized to fit your specific business environment.

Our Process

Design

We start by aligning with your business goals and objectives. From there, we craft a customized set of managed IT services and provide a formal scope of work for your review and approval.

Implement

We develop a strategic project plan, follow a rigorous set of standard operating procedures to implement the solutions, and train your staff on all updates and changes.

Manage

We proactively maintain your technology, perform routine audits to ensure everything is operating smoothly, and help you plan for future technology advancements.

Our Capabilities

We’re your all-in-one partner for the technology your business needs to thrive — from maintaining existing systems to modernizing with new solutions that drive growth.

Want to Learn More About Our Managed and Co-Managed Services?

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Is the Lack of IT Processes Holding You Back?

Many IT teams excel at “putting out fires,” but often struggle to implement the processes and proactive measures needed to stay ahead of rapid technological changes.

Partner With Orlando’s Trusted Managed IT Experts

With i-Tech Support, you don’t just get an IT provider — you get a dedicated partner focused on your success. Let’s build an IT operation that supports your vision, scales with your business, and protects your bottom line.

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